Please verify that your bills have been paid and up to date.
If your bills are up to date, then please try unplugging TV/Internet/Home phone equipment for 30 seconds and then plug back in again.
If you are still having issues, please contact our tech support email.
Please look on bottom of modem/router that has antenna's on it. The SSID and password are located on a label showing SSID and password.
Please try unplugging TV/Internet/Home phone equipment for 30 seconds and then plug back in again.
If you are still having issues, please contact our tech support email.
Your bill maybe higher on your first payment depending on your billing cycle date. Part of your current usage maybe added to the next billing cycle and will be pro rated.
If you feel that the bill is incorrect, then please contact our billing department email.
There are no extra or hidden fees on any Securitele bill. All services are charged as quoted when you signed up with our service. Taxes are the only other charge on your bill.
Payments are made by credit card payments automatically paid on a monthly basis. You will receive a receipt for each payment made.
Securitele does not invoice customers, payments are automatically taken from your credit card every month. This automatic billing keeps our costs for our services lower than our competitors.
BlueCurve TV App is available to Shaw Direct TV customers for no additional cost.
You can stream up to 80 live TV channels and over 30,000 on-demand titles, allowing you to enjoy your favourite TV shows and movies directly on your mobile devices with the BlueCurve TV App, or through your computer on supported systems.
BlueCurve TV app is supported by most mobile devices and by Google Chromecast.
Chromecast Support: Stream (or cast) content from the BlueCurve TV mobile or web app to your TV screen.
Live TV Viewing: Stream your favourite shows and networks live directly on your mobile device. When logging in, you’ll see all available channels based on your subscription and our mobile TV streaming rights. You can stream up to 80 live TV channels.
VOD(Video on Demand): Over 10,000 on-demand titles, allowing you to enjoy your favourite TV shows and movies directly on your mobile devices with the BlueCurve TV App, or through your computer on supported systems.
The app is available for direct download in iTunes and Google Play stores. You can also visit shawdirect.ca/freerangeTV for download links and to find more information about Shaw BlueCurve TV App.
You can access the networks (where Shaw has mobile rights) you subscribe to through a single app, rather than having to switch between apps. This creates a more seamless user experience for our customers. Also, download select on-demand kids' titles for offline viewing at a later time.
Shaw BlueCurve TV App offers suggestions based on the content you watch, and stores your viewing history for a full year to make it easier to watch a new TV series or find that favourite movie. Can't decide what to watch? Rotten Tomatoes and Flixster movie ratings are embedded throughout the app to ensure you can make informed viewing decisions easily, on a single interface.
Finally, Shaw BlueCurve TV App is family-friendly, with options for Parental Controls and Safe Browse features within the app, which enable the entire family to safely access content.
ADDRESS
SUITE# 105, 1324 44 AVE NE
CALGARY, AB, CANADA
T2E 6L6
CONNECT
1.800.471.6156
Sales - sales@securitele.ca
Tech Support - techsupport@securitele.ca
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